Operational Philosophy
At The Business Bank, our philosophy is simple — do one thing and do it better than anyone else in the market. For us, that one thing is serving the growing financial needs of businesses and professionals. We have an experienced and knowledgeable team to deliver the type of proactive solutions based client service that makes a real difference in today's fast paced, increasingly competitive business environment.
You will not find a drive thru or long teller lines at The Business Bank. In fact, we've made a concerted effort to displace all of the conventions that can make banking inconvenient and impersonal. Instead, you'll find a first-class team of banking professionals ready and willing to provide personalized customer service. Talented individuals with a vested interest in this bank and your business, who have the experience and knowledge of the local business market required to provide you with exceptional customer service and banking expertise.
That's not to say The Business Bank isn't technologically advanced. To the contrary, by implementing today's most advanced banking technology, we've leveled the playing field. Technology has enabled our smaller, more relationship-oriented bank to deliver virtually all of the services once exclusively available from the large multi-regional and national banks.
We believe you'll experience how we serve your business better.
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Mission Statement
The Bank was founded in 1999 with three constituencies in mind – clients, employees and investors.
Our threefold mission is:
- To provide our clients with the highest level of service in our market, service that exceeds their expectations.
- To provide our employees a work environment that is challenging, rewarding, and promotes professional and personal growth.
- To maximize our shareholders return on investment.
The Bank’s exclusive focus on business banking and commitment to unparalleled service has enabled The Business Bank to establish a loyal customer base of small to medium sized businesses in the New North.










