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Privacy Policy

The Business Bank recognizes the importance of protecting the privacy of your personal information. The Business Bank does not sell any client information to any third parties. Because of our interest in protecting your privacy, we have adopted the following principles, continuing our commitment to you, our valued client:

Recognition of Your Expectation of Privacy

We recognize your right to privacy at The Business Bank. You have the right to expect your personal financial information will remain private and secure. While information is critical to providing quality service, we recognize that one of our most important assets is our clients’ trust. We understand the need to safeguard your sensitive information that you have entrusted to us within our companies.

The Business Bank’s Use of Information Collected about You

We collect, retain, and use information about you only where we reasonably believe that it will help administer our business or provide products, services, and other opportunities to you.  We collect and retain information about you only for specific business purposes, and we will tell you why we are collecting and retaining it upon your request. We use information to protect and administer your records, accounts, and funds; to comply with certain laws and regulations; to help us design or improve our products and services; and to understand your financial needs so that we can provide you with quality products and superior service.

Our Maintenance of Accurate Information

We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records are inaccurate or incomplete, please notify us at your earliest convenience. We will investigate your concerns and update our records accordingly.

Limitations on Employee Access to Information

At The Business Bank, employee access to personally identifiable client information is limited to those with a business reason to know such information. Employees are trained on the importance of maintaining the confidentiality of client information and on these Privacy Principles. Because of the importance of these issues, all of The Business Bank employees are responsible for maintaining the confidentiality of client information. Failure to comply with these principles would subject our employees to disciplinary action.

Security Procedures to Protect Your Information

The Business Bank is committed to the security of your financial and personal information. All of our operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties. We maintain and grant access to client information only in accordance with our internal security standards.

Disclosure of Information to Parties outside Our Affiliated Companies

We do not reveal specific information about your accounts or other personally identifiable data to parties outside our affiliated companies for their independent use unless:  (1) you request or authorize it; (2) the information is provided to a reputable credit bureau, or similar information reporting agency in accordance with standard banking industry practice; (3) the information is provided to help complete a transaction initiated by you; or (4) the disclosure otherwise is lawfully permitted or required.

We do not sell your account information to third parties for their independent telemarketing or direct mail marketing of any non-financial products or services of those companies.

If you do not want the information contained in an application or credit report shared with our affiliates, please advise us in writing at: The Business Bank, Privacy Manager, PO Box 057, Appleton WI  54912-0057.

Maintaining Your Privacy in Business Relationships with Parties outside Our Affiliated Companies

To assist us in offering you services, The Business Bank occasionally conducts business with third parties, such as a check printer or data processor that provides support or services for one or more of our products. We require our vendors and suppliers to maintain similar standards of conduct regarding the privacy or personally identifiable client information provided to them. They are obligated to keep the information that we provide to them confidential.

The Business Bank is committed to protecting your privacy. If you have any questions about how we protect your confidential information, please contact your account officer.